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Contact Customer Care


Customer Care

Dear Passengers;

Thank you for spending a little time to complete the questionnaire.  This is in order to help us to offer a better service.

Thank You for your time....

Contact Us:
Tel: +90 (392) 227 0084 - (392) 228 2613
E-mail: musterihizmetleri@kthy.aero or info@kthy.aero

Passenger Survey:

1 Personal Information
Surname :
Name :
Sex :
Male   Female
Address :
E-mail :
Phone :
Education :
Occupation :
How many times do you travel in a year :
Flight number :
Flight date :
Departure station :
Arrival station :
Seat number :
Where do you buy your air tickets ? <
Travel agency internet/ E-ticket Airline ticketing offices

2 How do you evaluate us
  Very good
  5 4 3 2 1 YY*
Personnel
Cabin Crew (Hostes)
Cocpit Crew (Pilot)
Check-in Staff
Boarding Staff
KTHY Ticket Sale staff
KTHY Reservation staff
Aeroplane
Seat Configuration
Aeroplane comfort
Cleanliness
Services
Web page
Meals
Drinks
Magazine
Handling

3 Whta is your preferences for CTA?
  Very important
  5 4 3 2 1    
schedule, flight frequency
In-flight serv.(comfort,seating,meals,etc.)
Politeness, attention
Fare
Punctuality, reliability
Reputation of airlaine
Personal contact
Entertaintment system
Others

3 Complaints
Remarks

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